Payment holds, held up

We've heard from a few of you that even though you've already reached $10 in earnings, you're not seeing the prompt to remove payment holds on your account. So we turned to our payments specialist Dan Marcus:

"Every day, our system runs a check to determine which accounts have reached $10 for the first time within the last 24 hours. Since there are a large number of accounts around the world that exceed the $10 threshold each day, our system sometimes doesn't immediately pick up all qualifying accounts. These accounts should be identified after 48 hours, but in rare cases, it can take a bit longer."

If it's been more than a week since you reached $10 and you still don't see a prompt on your Payment History page to select a form of payment, enter your tax information, or view the date your PIN was sent, let us know and we can investigate further. For more information about removing the holds on your account, feel free to visit our Help Center.